Kristy works with a broad range of organizations across North America, including pharmaceutical manufacturers, patient support program (PSP) providers, digital health and medical device companies, government health agencies, and healthcare marketing and public relation firms. Her expertise lies in designing strategies and solutions that prioritize patient experiences, making her a valuable partner for any organization who delivers healthcare to patients.

If we know one thing, it’s that healthcare is always evolving, with new technologies, treatments, and regulatory changes altering the landscape. But one thing remains constant: patients are at the heart of healthcare. Kristy Dickinson believes that successful healthcare solutions are not just about clinical outcomes but also about how patients feel, experience, and engage with the healthcare system. When a holistic approach is taken, we add the human to healthcare and the results are outstanding. Through her consulting services, she empowers organizations to adopt patient-centered strategies that improve outcomes, enhance experiences, increase revenue and foster innovation.

With a strong background in patient advocacy, technology and healthcare strategy, Kristy’s approach combines practical insights with forward-thinking ideas. Her focus on embedding the patient voice in decision-making helps organizations create services and products that are not only clinically effective but also resonate with the people who use them. From advising pharmaceutical companies on how to better integrate patient support programs, to helping digital health startups design user-friendly platforms, Kristy is a leader in patient-centric healthcare innovation.